Deutsche Telekom AG - The 2009 financial year

Southern and Eastern Europe. Customer development and selected KPIs. Dec. 31, 2009 millions Dec. 31, 2008 millions Change millions Change % Dec. 31, 2007 millions Southern and Eastern Europe Fixed-network linesa 11.9 12.8 (0.9) (7.0) 13.6 Retail broadband lines 3.5 3.0 0.5 16.7 2.1 Wholesale bundled linesb 0.2 0.3 (0.1) (33.3) 0.4 ULLsc 1.1 0.7 0.4 57.1 0.3 Mobile customersd 34.6 31.6 3.0 9.5 26.2 Hungary Fixed-network linesa 1.8 2.0 (0.2) (10.0) 2.2 Broadband linese 0.8 0.8 0 – 0.7 Mobile customersd 5.1 5.4 (0.3) (5.6) 4.9 Croatia Fixed-network linesa 1.5 1.6 (0.1) (6.3) 1.6 Broadband linese 0.6 0.5 0.1 20.0 0.3 Mobile customersd 2.9 2.7 0.2 7.4 2.4 Slovakia Fixed-network linesa 1.1 1.1 0 – 1.1 Broadband linese 0.4 0.3 0.1 33.3 0.3 Mobile customersd 2.4 2.3 0.1 4.3 2.4 Greece Fixed-network linesa 4.2 4.6 (0.4) (8.7) 5.0 Broadband linese 1.1 1.0 0.1 10.0 0.8 Mobile customersd 9.2 7.9 1.3 16.5 6.3 Romania Fixed-network linesa 2.8 3.0 (0.2) (6.7) 3.1 Broadband linese 0.8 0.7 0.1 14.3 0.4 Mobile customersd, g 7.3 5.9 1.4 23.7 3.6 Otherf Fixed-network linesa 0.5 0.6 (0.1) (16.7) 0.6 Broadband linese 0.2 0.1 0.1 100.0 0.1 Mobile customersd 7.7 7.4 0.3 4.1 6.6 The Southern and Eastern Europe (SEE) operating segment includes the fixed-network and mobile communications subsidiaries of T-Hrvatski Telekom, Slovak Telekom, Magyar Telekom, Makedonski Telekom, Crnogorski Telekom and the OTE group: OTE, Cosmote, Romtelecom, Cosmote Romania, Globul (Bulgaria) and AMC (Albania). OTE has been fully consolidated since February 1, 2009. Prior-year figures have been adjusted accordingly on a pro forma basis. a Lines in operation excluding internal use and public telecommunications, including IP-based lines. b Sale of broadband lines based on DSL technology to alternative providers outside Deutsche Telekom, including bundled IP-Bitstream Access (IP-BSA). In the case of IP-BSA, Deutsche Telekom leases DSL lines to the competitor and transports the datastream carried over these lines. c Unbundled local loop lines: Deutsche Telekom wholesale service that can be leased by alternative telecommunications operators without upstream technical equipment in order to offer their own customers a telephone or DSL line. d One mobile communications card corresponds to one customer. e Total of retail and resale broadband lines. f “Other” includes the companies AMC (Albania), Globul (Bulgaria), Makedonski Telekom (the F.Y.R.O. Macedonia), T-Mobile Macedonia (the F.Y.R.O. Macedonia) and Crnogorski Telekom (Montenegro: mobile communications and fixed network). g Including the Romanian company Zapp since November 1, 2009, prior-year figures not adjusted. First-time full consolidation of OTE // Increase in mobile customer base // Positive developments in the broadband market 89Group management report Development of business in the operating segments