Deutsche Telekom AG - The 2009 financial year

The Group and its operating segments. billions of € Change compared to prior year (%) 2009 2008 Total revenue (3.7) 25.4 26.4 EBIT (profit from operations) 9.5 5.1 4.6 EBITDA (adjusted for special factors) (1.6) 9.6 9.8 Average number of employees (full-time equivalents, without trainees/student interns) (6.0) 84,584 89,961 billions of € Change compared to prior year (%) 2009 2008 Total revenue 3.4 15.5 15.0 EBIT (profit from operations) (2.9) 2.2 2.3 EBITDA (adjusted for special factors) 0.5 4.3 4.2 Average number of employees (full-time equivalents, without trainees/student interns) 6.0 38,231 36,076 billions of € Change compared to prior year (%) 2009 2008 Total revenue (11.6) 10.0 11.4 EBIT (profit (loss) from operations) n.a. (0.9) 0.5 EBITDA (adjusted for special factors) (13.0) 2.6 2.9 Average number of employees (full-time equivalents, without trainees/student interns) 0.9 18,105 17,945 Germany. Page 80–83 Under this segment, we now report on fixed-network and mobile busi- ness in Germany including the sale of fixed-network services to resellers (wholesale). Business in Germany made good progress despite the challenging economic environment, the regulatory requirements, and intense competition. We achieved a 45-percent market share of new broadband customers and a 46-percent year-on-year increase for data revenue in the mobile communications market. United States. Page 84–85 This segment comprises all the mobile communications activities of Deutsche Telekom in the United States. T-Mobile USA offers mobile voice and data services to consumers and business customers. In order to foster additional customer growth, we have continued to expand our network in the United States, nearly doubled 3G coverage, and upgraded the speed of the 3G network. T-Mobile USA received several awards from independent consumer organizations for its excellent customer service. Europe. Page 86–88 The Europe operating segment covers the mobile communications companies in the United Kingdom, Poland, the Netherlands, the Czech Republic and Austria, as well as the International Carrier Sales and Solutions unit. We have continually improved the structure of our customer base and increased the contract customer base in this seg- ment. Innovative mobile Internet applications and attractive smart- phones contributed to this development. III Deutsche Telekom has realigned its management structure: Regional markets will take on greater responsibility in combined fixed-network and mobile business. As a result, we report separately on the five operating segments, Germany, United States, Europe, Southern and Eastern Europe, and Systems Solutions. Group Headquarters & Shared Services performs strategic and cross-divisional management functions and is responsible for operating activities that are not directly related to core business.* * For detailed tables showing operational development of the segments and Group Headquarters & Shared Services along with explanatory footnotes, please refer to the management report.