Deutsche Telekom AG - The 2009 financial year

The space to innovate. We bring technical progress to life for our customers. The idea of connected life and work also has a strong impact on innovation processes at Deutsche Telekom. We connect communication worlds. To achieve this, we foster close collaboration with partners in business, science and research. This enables us to intensify the exchange of expertise, maximize resource efficiency, and accelerate processes. At Deutsche Telekom Laboratories (www.laboratories.telekom.com), some 300 telecommunications experts and scientists from all over the world research and develop pioneering products and services. The Deutsche Telekom Group has operated this central research and development institution since 2005 together with Berlin University of Technology. The focus of our innovation philosophy is always the customer. This is why we are developing products and services that offer our customers real added value. To make sure that we recognize their changing needs and requirements early on, we have set up our Innovation Forum. It brings together around 900 households in Berlin who are regularly invited to take part in polls, pre-market tests and discussions of product ideas in the pipeline at Deutsche Telekom. Deutsche Telekom’s Creation Center in Berlin.